FAQ's

No. The poster is sold unframed. Frames shown in the inspiration images are examples of presentation only.

First, submit your order and choose a payment preference. We only start your illustration once payment is confirmed. Production follows your approval of the design.

Yes. You receive a design proposal for approval. Your piece only goes into production after your explicit approval.

Yes. One round of adjustments to the initial design is included.

After you approve the design, we produce your item and ship it to the delivery address you provide at checkout.

Product prices are shown on the site and do not include shipping. Shipping costs are calculated after you enter your delivery address. Timing depends on approval of your artwork and production of your item.

A Timeline brings several moments together in sequence. A Unique Moment focuses on one special occasion, with a title or name and an optional date or year.

For a Timeline, you can choose between Classic and Flow and preview the selected style before continuing.

Yes. You can add multiple products and quantities to the same order, as long as they are for the same story. For a different story, place a separate order.

Payment is handled securely through Stripe. You can pay by card, Apple Pay or Google Pay. MB WAY is available to eligible customers in Portugal.